Keep AI Copilot for Support

SUMMARY

Keep - A Copilot for Support Teams

Keep is a AI copilot designed for support agents, helping them quickly find relevant information from your knowledge base and resolve tickets faster.

With one click, Keep analyzes a ticket and generates suggestions like:
Draft Answers
Pending To-Dos
Summaries
Draft FAQs

Suggestions are rendered in beautiful, easy-to-glance UI components.

Oh, and Keep is fully conversational, so you can ask follow-ups or iterate on content as much as you like.

Keep is powered by your docs, help center, previous tickets, Slack conversations and any other source you connect Inkeep to.

Installation instructions: https://docs.inkeep.com/support-tools/agent-copilot/chrome-extension#install-the-chrome-extension

The latest version of Keep AI Copilot for Support is available on the Chrome web and is currently being used by 8 active users. The initial version was launched on 2024-10-09.

HOW TO INSTALL Keep AI Copilot for Support FROM A CRX FILE

1. Download Keep AI Copilot for Support CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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