TypeGenie for Zendesk

SUMMARY

A typical support team can spend up to 50% of their time typing.

TypeGenie improves the efficiency of your Zendesk customer service team by offering agents AI-powered sentence completions as they type.

World’s top support teams use TypeGenie to:
➤ Respond at record speed
➤ Reduce average handling time
➤ Keep every sentence on consistent brand tone.

TypeGenie is used by companies across industries, from The O2 Arena and NA-KD, to Oura ring and SendCloud.

TypeGenie is based on deep learning technology:
➤ Completions are relevant and personalised,
➤ The system is self-learning, and
➤ TypeGenie works across languages.

“Your agents will not want to work without it!” - Bram, Business Operations at Sendcloud

“Be aware, it's addictive - once you start using it, you feel like you have no hands when writing a support reply without TypeGenie's help!” - Nela, Support Team at Spendee

START SAVING TIME, TODAY!
➤ CLICK “ADD TO CHROME”
➤ We build you a custom machine learning model (takes a few days)
➤ Start using completions in Zendesk! Yes, it’s that simple

Or, if you’d like more information or a demo, see www.typegenie.net or email us at hi@typegenie.net

The latest version of TypeGenie for Zendesk is available on the Chrome web and is currently being used by 1,000 active users. The initial version was launched on 2020-05-06.

HOW TO INSTALL TypeGenie for Zendesk FROM A CRX FILE

1. Download TypeGenie for Zendesk CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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