SUMMARY

Screen Pop for Amazon Connect. Brought to you by Purple Network. Boost inbound call productivity by automatically screen pop to any CRM or web apps. Works with default Amazon Connect CCP. How to use? 1 From Chrome, navigate to Settings > Extensions > Amazon Connect Screen Pop > click on Extension options (at the bottom). 2 Configure the Screen Pop URL with parameters. 3 Login to Amazon Connect CCP.

The latest version of Amazon Connect Screen Pop is available on the Chrome web and is currently being used by 74 active users. The initial version was launched on 2023-02-11.

HOW TO INSTALL Amazon Connect Screen Pop FROM A CRX FILE

1. Download Amazon Connect Screen Pop CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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