Dialpad Chrome CTI

SUMMARY

The Dialpad Chrome Extension makes calling and texting in your Chrome browser a breeze. Seamlessly click to call or text any phone number that appears in your browser and access powerful Dialpad features including your communications history, contact profiles, and call center status without leaving Chrome. Users can set up the Chrome extension in minutes and choose to use the extension in multiple preset apps without any additional configuration. Click to call and text: Hover over numbers within your chrome browser tab to seamlessly dial and send messages with Dialpad. Click on Dialpad links even when they are not recognized as hyperlinks. Chrome CTI dialer: Use the CTI to make and receive calls without leaving Chrome. Choose to set your call center status, set yourself to do-not-disturb, manage your contacts, and view all your recent communications history all within the dialer. Effortless setup: Use the CTI with preset websites. No additional configuration needed. Customizable settings: Opt out of preset websites or set up your own through your Dialpad web settings. Getting started: 1)Download the extension 2)Click on the Puzzle Icon (Extensions) on the top right 3)Click on Dialpad CTI Extension 4)Log-in 5)Make sure you are on a Google website/domain* and refresh your browser tab 6)Click on Dialpad CTI Extension again and ‘Launch CTI’ Note: For websites that are not included with the package, like your own company page or preferred website/email/system, you’ll need to add the domains to your Dialpad Settings first. Please refer to this article (https://help.dialpad.com/hc/en-us/articles/4496324816795) to get started.

The latest version of Dialpad Chrome CTI is available on the Chrome web and is currently being used by 10,000 active users. The initial version was launched on 2021-06-29.

HOW TO INSTALL Dialpad Chrome CTI FROM A CRX FILE

1. Download Dialpad Chrome CTI CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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