Novelvox HubSpot CTI Connector for Amazon Connect

SUMMARY

Make customer service agents more productive and customer interactions more delightful with HubSpot Smart CTI Connector. Free up your agents from manually fetching caller information from HubSpot
CRM during live interactions. Connect your existing phone systems with HubSpot to equip agents with key call controls and valuable caller information on a single, integrated interface - powered by HubSpot Smart CTI Connector.

Key Features:
-Embedded call and Agent states
-Integrated call disposition/wrap-up/notes
-CRM screen pop
-Click to Dial
-Automated Call Logging

Additional Integrations -
-Custom screen pop workflows
-Agent Dashboard
-Case Management

The latest version of Novelvox HubSpot CTI Connector for Amazon Connect is available on the Chrome web and is currently being used by 0 active users. The initial version was launched on 2024-11-22.

HOW TO INSTALL Novelvox HubSpot CTI Connector for Amazon Connect FROM A CRX FILE

1. Download Novelvox HubSpot CTI Connector for Amazon Connect CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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