Zingtree Decision Trees

SUMMARY

Launch Zingtree interactive decision trees from Chrome

The Zingtree Interactive Decision Tree extension for Chrome makes it easy to launch a decision tree from any CRM or Help Desk system. This is extremely useful for internal live support agents in contact centers or similar.

Not only can you give your agents a set of decision tree scripts to follow, but each instance of the script is tied to the active page. So if you have a support ticket or case open, then launch the decision tree, and then come back to that same case or ticket, relaunching the decision tree will resume at the same place previously, and also show the history of what transpired. We call this "Pause and Resume".

You'll need to create your own decision tree scripts to use this extension. Sign up for a free trial at https://zingtree.com

The latest version of Zingtree Decision Trees is available on the Chrome web and is currently being used by 117 active users. The initial version was launched on 2022-05-08.

HOW TO INSTALL Zingtree Decision Trees FROM A CRX FILE

1. Download Zingtree Decision Trees CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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