Instance Crossreference plugin

SUMMARY

This tool was created to help ServiceNow administrators manage data by giving single-click access to corresponding records in another environment without any additional configurations in either instance.

Cross-references can span between any two enterprise instances. Once a target instance is defined, ref reference icons will appear with the typical blue icons.

Maps allow for easy, integrated cross-reference where two instances have the same data in different tables. This tool allows up to ten custom mapping profiles with ten maps per profile. The default map is 'None,' which links to the same table on both ends of the integration.

Effective use of the Crossreference plugin requires:
- Login access to external instance(s) being referenced
- Read access in the external instances records being accessed.

The latest version of Instance Crossreference plugin is available on the Chrome web and is currently being used by 16 active users. The initial version was launched on 2018-05-01.

HOW TO INSTALL Instance Crossreference plugin FROM A CRX FILE

1. Download Instance Crossreference plugin CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

Ratings

USER REVIEWS (0)