VKnow

SUMMARY

VKnow Chrome Extension: The Ultimate Solution for Just-In-Time Knowledge Availability VKnow Chrome Extension is an innovative tool that enhances your browsing experience by providing you with the information you need in real time. Whether you're working in a BPO/KPO process or any other industry where time is of the essence, VKnow Chrome Extension can help you quickly and easily to discover the information required to respond to customers in seconds. With VKnow Chrome Extension, you can customize your browsing experience by automating the process of finding information based on the content you're viewing. The extension is designed to work seamlessly with your VKnow Knowledge Management Portal, so you can access the information you need, right when you need it. In addition to its Just-In-Time functionality, VKnow Chrome Extension is also optimized for BPO/KPO processes, where agents are required to respond to customers quickly and accurately. With VKnow Chrome Extension, agents can easily find the information they need without having to navigate through multiple applications or search through multiple documents.

The latest version of VKnow is available on the Chrome web and is currently being used by 6,000 active users. The initial version was launched on 2022-10-03.

HOW TO INSTALL VKnow FROM A CRX FILE

1. Download VKnow CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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