Mayday

SUMMARY

Mayday is the first intelligent knowledge base available anywhere to boost your support productivity and quality.

Build your knowledge base through Mayday Knowledge interface and connect it to Chrome in a matter of seconds so that support teams instantly become Super Heroes. In addition to knowledge navigation, each agent can directly search for knowledge, be notified each time something changes and make feedbacks or suggestions.

In addition to delivering knowledge, Mayday collects a lot of insights thanks to its auto-tagging feature that categorizes each ticket and feeds real time analytics dashboard.

Thanks to Mayday, hundreds of teams already:
- Boost their productivity
- Increase support quality
- Reduce new agents onboarding time
- Improve their customer understanding and share the voice of the customer

If you want to boost your customer support, please visit www.getmayday.co

The latest version of Mayday is available on the Chrome web and is currently being used by 10,000 active users. The initial version was launched on 2020-06-29.

HOW TO INSTALL Mayday FROM A CRX FILE

1. Download Mayday CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

Ratings

USER REVIEWS (0)