Klaus

SUMMARY

Hypergrowth companies use Klaus’ customer service quality management platform to run an effective QA process, coach agents and boost customer retention. -> Zendesk QA (formerly Klaus) is a quality assurance solution that helps companies solidify customer relationships through excellent CX. Use our Chrome extension to review conversations in any online environment, track received ratings and feedback.

The latest version of Klaus is available on the Chrome web and is currently being used by 5,000 active users. The initial version was launched on 2022-10-14.

HOW TO INSTALL Klaus FROM A CRX FILE

1. Download Klaus CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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