Klaus
Give feedback on your customer support conversations.
Overview
What is Klaus?
Give feedback on your customer support conversations..
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SUMMARY
Hypergrowth companies use Klaus’ customer service quality management platform to run an effective QA process, coach agents and boost customer retention. -> Zendesk QA (formerly Klaus) is a quality assurance solution that helps companies solidify customer relationships through excellent CX. Use our Chrome extension to review conversations in any online environment, track received ratings and feedback.
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HOW TO INSTALL Klaus FROM A CRX FILE
- Download Klaus CRX file
- NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
- In the URL bar, go to chrome://extensions
- Enable Developer mode
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