Five9 Softphone Extension

SUMMARY

The softphone extension is a Chrome/ Chromium browser extension supporting both Chrome and MS Edge browsers. It is code (mainly in JavaScript) that runs in the web browsers. It interacts with web pages in the browser and communicates to the softphone via local WebSockets.

The latest version of Five9 Softphone Extension is available on the Chrome web and is currently being used by 200,000 active users. The initial version was launched on 2024-03-12.

HOW TO INSTALL Five9 Softphone Extension FROM A CRX FILE

1. Download Five9 Softphone Extension CRX file
2. NOTE: Sometimes the browser may block downloading / installing CRX file from outside the Chrome Web Store. If so, you may need to download the ZIP file instead
3. In the URL bar, go to chrome://extensions
4. Enable Developer mode

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